Orbit Help

A little guidance. A smoother studio day.

Clear, practical guides for studio owners, administrators, teachers and front-desk staff.

Questions from the guides

How do I start the studio day?
What should I check when a studio tool is unavailable?
How do I review a class and its availability?

How answers work

Search matches public Studio guides on this device. Authored questions link to a complete guide. When a reviewed answer is available, it is labeled Prepared guide answer or Saved AI answer and includes its sources and review date. Live answers are unavailable in this release.

Find your next step

Studio administrators
Start your studio day
Use Overview to find the class, attendance, enrollment, or billing work that needs attention first.
Studio staff
When a tool is not available
Your role and assigned responsibilities determine which records and actions are available.
Studio administrators
Review classes and availability
Check the time, teacher, capacity, pricing, eligibility, and visibility for a class.
Studio staff
Find your schedule
See the classes and locations your studio has assigned or made available to you.
Studio staff
Take and correct attendance
Record a dancer’s attendance and check the saved result when your role allows it.
Studio administrators
Review enrollment and waitlists
Follow confirmed, trial, waitlisted, dropped, and transferred participation.
Studio administrators
Understand billing and payments
Review charges, payments, receipts, and balance before collecting or adjusting a payment.
Studio administrators
Change studio settings safely
Find settings by task, review the active value, and make one validated change at a time.
Studio staff
Send an email or portal message
Choose Email delivery or a Portal Message and check the intended family or class audience.

Common questions

Why can’t I see a tool?

Your studio controls access by role and assignment. Ask a studio owner or manager if your responsibilities require another tool.

Where should I start my studio day?

Open Overview, confirm the studio and date, then check Schedule. Open the relevant class, attendance, enrollment, or billing record before making a change.

Who should review a disputed enrollment or payment?

Ask the owner or manager responsible for that record. Confirm the family, class, date, and saved result first; do not repeat an uncertain action or promise a policy exception.