Objective
Record an approved notice for a specific staff audience with a clear start and expiry.
Before you begin
- Use the Studio owner's authorized account and approved staff-facing wording.
- Choose the intended start and expiry. A scheduled record does not confirm display to staff or delivery by email.
Instructions
Open Settings > Announcements
Find Schedule announcement. Review existing notices first so you do not schedule another copy of the same operational update.
Enter Message and choose Audience
Keep Message concise and within 4,000 characters. Choose All staff, Teachers, or Owners. Include only information appropriate for that entire staff group.
Set Starts and Expires
Choose the intended dates and times. Expires must be later than Starts. Check the schedule against your studio's operating hours and the notice's useful lifetime.
Select Schedule announcement and verify its record
Read the confirmation, then check the saved notice's message, scheduled status, audience, and displayed expiry.
Result: The announcement has a saved scheduled record with a bounded staff audience and expiry. This is not confirmation that staff saw it or that any email was sent.
Cancel an incorrect scheduled notice
When Cancel announcement is offered on the matching record, select it and verify cancelled status. Review that result before creating a corrected notice with the intended wording or schedule.
Troubleshooting
Schedule announcement is disabled.
Complete Message, Audience, Starts, and Expires. Ensure the expiry is after the start, and wait for any current save to finish. Ask the Studio administrator if your account cannot access the controls.
The saved notice has the wrong wording or audience.
Use Cancel announcement while available and verify cancellation before creating a corrected record. There is no edit control in this notice list.
The save is unclear or staff cannot see the notice.
Refresh and inspect the saved record before scheduling another copy. A scheduled record alone does not prove staff display. Contact Orbit support with the notice name, audience, and expiry if the outcome remains unclear.
Result
Use the saved record to track the notice and verify the staff-facing outcome separately. Keep urgent staff handover arrangements aligned with your studio's policy.
Support
Ask a Studio administrator to decide the audience, timing, or urgency. Contact Orbit support for an unclear save, unavailable cancellation, or unresolved notice visibility.